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TRAINING CENTERS: CALL MANAGEMENT APP

TRAINING CENTERS: FIREARMS INSTRUCTOR Companion APP

TRAINING CENTERS: FIREARMS INSTRUCTOR Companion APP

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Processing student inquiries on course availability was never easier. "I will call you back" is not an acceptable response to a caller seeking to give you business! With the Training Center Call Management App, your staff taking calls on a smart device can simultaneously collect caller data, pull up data on upcoming courses from your training center profile, then send the caller an email with course details before ending the call. Simultaneously, the caller's name, phone number, e-mail address and the course(s) of interest are saved in the database so your marketing department can perform follow up with callers as courses approach! This level of responsiveness is sure to gain the student's continuing business! This app is included as a value added service, free of additional charge, for subscribing security training centers.



TRAINING CENTERS: FIREARMS INSTRUCTOR Companion APP

TRAINING CENTERS: FIREARMS INSTRUCTOR Companion APP

TRAINING CENTERS: FIREARMS INSTRUCTOR Companion APP

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If summoned to court in relation to a student's use of a firearm, can your instructors confidently discuss the skill level demonstrated by their students? After months or years since having trained the student?  The Firearms Instructor Companion App allows firearms instructors to attach target images in real-time, front the range, during the target scoring process. These images instantly become part of the permanent training record of the student. Targets are available for viewing by students through the Student Companion App so they can share their training story in vivid detail, but more importantly, they remain part of the training record of the student for use in regulatory compliance audits, court and student development. This app is included as a value added service, free of additional charge, for subscribing security training centers. 

Training CEnteRS: Student Companion App

TRAINING CENTERS: FIREARMS INSTRUCTOR Companion APP

PRIVATE PATROL OPERATORS: MOBILE DISPATCH APP

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Free up valuable staff time by granting your students direct access to course calendars, course registration and their own training records from the convenience of an iOS or Android mobile app! Students can update their profile information, print scanned copies of certifications or applications contained in the student database without necessitating a call to your training center and without drawing your staff away from their far more important work - the work of expanding your customer base and enhancing the training experience for your students!  This app is publicly available and is included as a value added service, free of additional charge, for subscribing security training centers and their students!

PRIVATE PATROL OPERATORS: MOBILE DISPATCH APP

PRIVATE PATROL OPERATORS: Officer Companion App

PRIVATE PATROL OPERATORS: MOBILE DISPATCH APP

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The mobile dispatch app allows field supervisors playing the part of dispatcher, or managers fielding a customer call, to input a call for service directly into the CSC Records Management System from their smart device.  This app is included as a value added service, free of additional charge, for subscribing private patrol operators. Only users with "Dispatcher" privileges in the CSC Records Management System will have access to this resource.

PRIVATE PATROL OPERATORS: Officer Companion App

PRIVATE PATROL OPERATORS: Officer Companion App

PRIVATE PATROL OPERATORS: Officer Companion App

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The officer companion app serves as the primary source for field officers to access client specific data (e.g. post orders, maps), to receive details on calls for service assigned to them, and for generating a myriad of reports including but not limited to routine patrol notes, incident reports, parking enforcement, notices of trespass, etc. The officer companion app provides for tour verification services including geo-location/breadcrumb reporting.

PRIVATE PATROL OPERATORS: CLIENT COMPANION APP

PRIVATE PATROL OPERATORS: Officer Companion App

PRIVATE PATROL OPERATORS: Officer Companion App

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The client companion app is designed for clients to interface with the CSC Client Portal. This feature rich app allows clients to review their post orders, send briefing instructions to their security officers, review reports, generate calls for service and enjoy real-time oversight of security officers assigned to the protection of their assets - providing clients the utmost in service transparency and peace of mind.

PRIVATE PATROL OPERATORS: STAKEHOLDER APP

PRIVATE PATROL OPERATORS: STAKEHOLDER APP

PRIVATE PATROL OPERATORS: STAKEHOLDER APP

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Crime happens quickly. All too often, by the time a report of criminal or suspicious activity makes it through a phone call and to a field officer, the event has ended. The stakeholder app allows end users of contract security services (e.g. clients, residents of contracted residential or business community) to directly generate service calls into the CSC Records Management System. Users must be verified by the Client before real-time reporting features are enabled. Once enabled, stakeholder service calls can be transmitted to assigned field officers immediately, with the added benefits of image sharing. Calls created by the stakeholder will appear in the Dispatch interface for appropriate oversight, but will become immediately available to field officers - eliminating the latency in reporting that can hinder an effective incident response.